Introduction

Dar Al Zayani respects your privacy and is committed to protecting it. We provide this Privacy Policy to inform you of our privacy procedures and practices, as well as to describe what information we collect about you, how we obtain your information, and how we use, share and otherwise process your information in the course of operating our business and our platforms.

We may update or revise this Privacy Policy at any time and this page will always reflect thecurrent version.

Information we collect

For purposes of this Privacy Policy, we are a “data controller”, which means that we are responsible for the personal information that we collect about you and how we process it.

"Personal information" is any information that can be used to identify you or that we can link to you and which we have in our possession or control.

The information we may collect from or about you includes:

• When you register on the website as a user or otherwise, update your information, take part in promotions or campaigns or contests, sign into our mobile application using your personal information or a social media account, send emails to us, send support requests, contact estate agents via forms or phone numbers made available on our platforms, provide feedback, or when you report a problem with our platforms, you provide us with information that we store and process. Such information may include your name, address, phone number, email address, device IP address, date of birth, passport or Emirates ID, survey participation, video and audio recordings and your interests, and any other information that you independently choose to provide to us (for example, if you send us an email or call us).
• We may collect information relating to any purchases or potential purchases of our products or services that you make (such as records of purchase).
• We may collect information relating to any purchases or potential purchases of our products or services that you make (such as records of purchase).

Who do we share your information with

We will only disclose or transfer your personal information for the purposes set out in this notice:

The security of your information

Keeping your personal information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your personal information against any unauthorised access, use, alteration, disclosure or destruction. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.